Use Case
The Revenue Protection Layer for Shopify
TryRetenza detects revenue leaks in customer conversations, connects them to your live Shopify context, scores each one by revenue at risk, and prepares a human-reviewed recovery draft your team approves before anything sends.
Revenue quietly leaks out of customer conversations every day: refund risk, late-order complaints, pre-sale questions that go unanswered, missed social leads, winback and upsell moments that pass by. Most of it hides in a flat inbox where the highest-stakes messages look like everything else.
TryRetenza connects directly to your Shopify store. When a conversation comes in, it detects the revenue signal, pulls the relevant order, customer, fulfillment, product, and return context, scores the revenue at risk, and prepares a recovery draft. Nothing is sent until your team approves it — sending stays under merchant control, and recovery sending is off by default.
How it works
Connect Gmail
Link your support inbox in 30 seconds — no code required.
Connect Shopify
OAuth flow pulls live order, customer, and fulfillment context.
See revenue at risk
Each conversation is scored by revenue on the line.
Review & approve
Recovery drafts wait for your team. Nothing sends until you approve.
Key benefits
- ✓Find revenue leaks before they become refunds and churn
- ✓Live Shopify order, customer, and fulfillment context in every draft
- ✓Each conversation scored by revenue at risk
- ✓Human-reviewed recovery drafts — your team approves every send
- ✓Recovery drafts in 40+ languages