Use Case
10× your order volume. Keep your support team the same size.
Retenza handles the repetitive 80% of support so your team can focus on the complex 20% that actually needs a human.
Every sales peak — Black Friday, summer campaigns, viral products — creates a support crisis. Stores either hire temporary agents (expensive, slow to onboard) or let response times balloon (losing customers and reviews).
Retenza absorbs volume spikes automatically. When 500 order-status emails arrive on Monday morning, the AI processes all of them in parallel and queues ready-to-send replies. Your team approves in seconds — not hours.
How it works
Volume spike hits
100s of emails arrive — AI starts processing immediately.
Parallel AI processing
All emails classified and drafted simultaneously.
Queue ready for review
Agents see a triage queue with confident replies pre-approved.
No backlog
Customers get responses fast regardless of volume.
Key benefits
- ✓Handle 5× volume with the same team
- ✓No lag during sales peaks or promotions
- ✓AI runs 24/7 — no shift coverage needed
- ✓Lower cost per ticket as you scale
- ✓Onboard the AI in one day — not weeks
Ready to get started?
Set up in under 10 minutes. No credit card required.
Scale your support without headcount