Use Case
Grow your order volume. Focus your team on what protects the most money.
TryRetenza scores every conversation by revenue at risk so your team spends its time on the cases that protect the most money — even as volume grows.
Every sales peak — Black Friday, summer campaigns, viral products — buries the revenue-sensitive conversations under a wall of routine ones. When everything looks equally urgent, the refund risk and the high-value winback get the same attention as a simple thank-you note — and the costly cases wait.
TryRetenza scores each conversation by revenue at risk and connects it to your Shopify context, so the cases that protect the most money rise to the top of the queue. Your team works the highest-impact conversations first and reviews each recovery draft before it sends — sending stays under merchant control.
How it works
Volume spike hits
Hundreds of conversations arrive during your busiest moments.
Scored by revenue at risk
Each conversation ranked by the revenue on the line.
Highest-impact first
Your team sees the cases that protect the most money up top.
Review & approve
Recovery drafts wait for review. Nothing sends until your team approves.
Key benefits
- ✓Focus your team on what protects the most money
- ✓Revenue-at-risk scoring keeps the costly cases up top
- ✓No high-value conversation lost during sales peaks
- ✓Shopify order, customer, and fulfillment context on every case
- ✓Onboard in a day — your team stays in control of every send
Ready to get started?
Set up in under 10 minutes. Free plan: no card required.
Focus your team on revenue at risk