Use Case
Catch the revenue leaks hiding in your conversations
TryRetenza reads every inbound conversation, detects the revenue signal — refund risk, late orders, pre-sale questions, winback, upsell — and prepares a human-reviewed recovery draft your team approves before it sends.
The conversations that matter most to revenue are buried in a flat inbox: a refund about to be requested, a pre-sale question about to go unanswered, a winback or upsell moment about to slip. Without a way to see which messages carry revenue, teams work them in the order they arrive — and the costly ones wait.
TryRetenza works alongside your existing helpdesk and Gmail inbox. It detects the revenue signal in each conversation, connects it to your Shopify order, customer, fulfillment, product, and return context, scores the revenue at risk, and prepares a recovery draft. Your team reviews and approves before anything sends.
How it works
Conversation arrives
A customer message lands in your connected inbox.
Revenue signal detected
Refund risk, WISMO, pre-sale, winback, or upsell identified.
Shopify context added
Live order, customer, fulfillment, and return context attached.
Recovery draft prepared
Scored by revenue at risk and queued for your review.
Key benefits
- ✓Surface the revenue-at-risk conversations first
- ✓Refund risk, WISMO, pre-sale, winback, and upsell signals detected
- ✓Live Shopify context attached to each draft
- ✓Full audit trail for every recovery draft
- ✓Works alongside your existing helpdesk and Gmail setup
Ready to get started?
Set up in under 10 minutes. Free plan: no card required.
See it in action — free trial