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Integration

Billing and subscription management via Stripe

Retenza uses Stripe for all subscription management. Access billing history, upgrade your plan, and manage payment methods through the Stripe Customer Portal.

How it works

When you subscribe to a Retenza plan, a Stripe Customer account is created for your organisation. All billing events (payment success, failure, subscription changes) are handled via Stripe Webhooks. You can manage your subscription, download invoices, and update payment methods from the billing portal β€” accessible directly from Retenza Settings.

Set up in minutes

1

Choose a plan

Select Starter, Pro, or Enterprise from the pricing page.

2

Stripe Checkout opens

Enter payment details securely β€” Retenza never sees your card.

3

Subscription activated

Your account is upgraded immediately on payment.

4

Manage via portal

Access the Stripe portal from Settings β†’ Billing to manage everything.

What's included

  • βœ“Secure Stripe Checkout β€” card details never touch Retenza servers
  • βœ“Stripe Customer Portal for self-serve billing management
  • βœ“Automatic invoice emails for every payment
  • βœ“Subscription cancellation with access until period end
  • βœ“Reactivation available if cancelled within billing period
  • βœ“Multiple currency support (USD, EUR, PLN)

Connect Stripe in 10 minutes

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Stripe Integration β€” Retenza AI Customer Support Billing | Retenza