Integration
Use your company Workspace inbox as your support address
Connect a Google Workspace (formerly G Suite) inbox to Retenza — the same OAuth flow as Gmail, with full support for shared inboxes and service accounts.
How it works
Google Workspace inboxes use the same Gmail API as personal Gmail accounts. Retenza's OAuth integration works seamlessly with Workspace — including the ability to use a shared support alias (e.g. support@yourcompany.com) as the monitored inbox. Enterprise plan users can connect multiple Workspace inboxes.
Set up in minutes
Go to Settings → Gmail
Find the Gmail/Workspace integration card in your settings.
Click 'Connect Google'
Google OAuth opens — sign in with your Workspace account.
Approve permissions
Grant Retenza read/send access to the relevant inbox.
Select inbox or alias
Choose which inbox or shared alias to monitor.
What's included
- ✓Works with all Google Workspace tiers
- ✓Supports shared support aliases (support@, help@)
- ✓Replies sent from your company domain address
- ✓Admin approval may be required for Workspace orgs
- ✓Multiple inbox support on Enterprise plan
- ✓Full thread history preserved across the team
Connect Google Workspace in 10 minutes
No engineering time. No credit card. Start getting AI-generated replies today.
Get started free