Upload your policies once. AI uses them forever.

Add your return policy, sizing guide, FAQ, and product info to Retenza's knowledge base — and the AI will answer customer questions accurately, every time.

Try it free — no card required ← All features

How it works

Upload PDFs, paste URLs, or type plain text. Retenza indexes the content and includes the most relevant sections as context when generating replies. Answers are grounded in your own documents — reducing hallucination and keeping replies on-brand.

Key capabilities

✓Upload PDFs, web pages, or plain text
✓Semantic search finds the most relevant content
✓AI cites your policies in replies automatically
✓Update content anytime — changes apply immediately
✓Reduces repetitive FAQ replies by up to 60%

Common use cases

Return policy answersSizing and product FAQsShipping policy queriesDiscount code rules

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