■2 min avg. reply time■60% support cost reduction■Auto-detect +40 languages■Shopify order data in every reply■Confidence scoring — only review what matters■800+ emails handled in beta phase■2 min avg. reply time■60% support cost reduction■Auto-detect +40 languages■Shopify order data in every reply■Confidence scoring — only review what matters■800+ emails handled in beta phase
199 early access spots remaining

Stop answering
the same emails.
Let AI handle it.

Retenza connects to your Shopify store and Gmail, reads every customer email, and writes the perfect reply — in the customer's language, with their order data, in seconds.

0 spots left of 199

No spam. No credit card. Early access + 1 month free for the first 199 stores.

Works with
2min
Average reply time
down from 4+ hours
60%
Reduction in support
operational cost
4.8★
Average CSAT score
across beta stores
Live Demo

Watch the AI work in real time

A customer emails about their order. Retenza reads it, pulls the Shopify data, detects the language, and generates a warm, human reply — ready for your agent to approve in one click.

  • ✓Detects intent: refund, status, complaint, cancellation
  • ✓Fetches live order data from Shopify automatically
  • ✓Writes in the customer's language — no config needed
  • ✓Confidence score: auto-send or queue for review
  • ✓Your team reviews only what genuinely needs a human
app.tryretenza.com/inbox

Customer Email

S
Sarah M.
Where is my order #4821?

Hi, I ordered a Comfort Hoodie 5 days ago and it still hasn't arrived. Can you please check what's happening? My order number is #4821.

Customer email arrives
AI reading intent…
Fetching order data…
Composing reply…
Ready for approval

AI Reply Draft

Social Proof

Stores already seeing results

4.9
★★★★★
from beta testers

We went from 4-hour average reply times to under 8 minutes. Our CSAT went from 3.4 to 4.8 in the first month.

M
Marcus T.
Head of Support, NordicWear

The AI catches the customer's language automatically. Our French customers finally feel seen — we don't even have French-speaking staff.

P
Priya S.
Founder, Maison Éclat

Cut our support cost by 60%. The confidence scoring means our team only reviews the emails that actually need them.

J
James O.
COO, UrbanGear Store

Retenza handled 800+ emails during our beta phase. My team of 2 didn't break a sweat. Unbelievable.

S
Sophie L.
Operations Manager, LuxeSkincare

Your competitors are already automating.
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Join store owners who are getting early access.
199 spots left — first come, first served.

No spam. No credit card required.

Retenza — AI Customer Support for Shopify